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You know when…
- deadlines are looming at work, everyone gets stressed out, blames each other, and starts to argue?
- you fight over an inheritance with your siblings and it feels like the family is breaking apart for good?
- you keep circling back to the same argument with your spouse or partner and every conversation turns into a fight instead of a solution?
We help with that.
We also share information about mediation, conflict resolution and alternative dispute resolution freely. We list global mediation events such as webinars, gatherings and competitions. We help you find mediators, and we recommend mediation academies if you would like to be come a mediator, be it as an entrepreneur, coach, leader or employee.
Frequently Asked Questions
What is Mediation?
Mediation is an alternative dispute resolution (ADR) process where a neutral third party, the mediator, helps disputing parties reach a mutually acceptable agreement. The mediator facilitates communication, assists in identifying issues and options, and guides negotiations, but does not impose a ruling. Key principles of mediation include confidentiality, voluntariness, and a focus on finding win-win solutions to avoid the time, cost, and adversarial nature of traditional court litigation.
What is Alternative Dispute Resolution?
Alternative Dispute Resolution (ADR) refers to any method of resolving a conflict or dispute outside of traditional court litigation, such as negotiation, mediation, and arbitration. ADR processes offer a more flexible, cost-effective, and confidential way to reach a resolution, often involving a neutral third party to help facilitate an agreement or make a binding decision.
How does Mediation work?
Mediation starts with preparation, where the mediator asks if all parties accept him or her as the facilitator, and builds trust. The mediator explains how mediation works, sets clear ground rules, and highlights confidentiality. Each party shares their side of the story, and the mediator helps identify key issues and reframe them for clarity. From there, the parties explore possible solutions, sometimes with the support of private discussions (known as caucuses). The aim is to reach a fair and workable agreement, which can be written down and even made legally binding. The process is not cast in stone – every mediator has their own style, and adapts to the needs of the parties present. All mediators adhere to the same principles and code of ethics.
What are the principles of Mediation?
Mediation rests on several core principles that ensure fairness, effectiveness, and integrity. The mediator must remain neutral, without favoring either party, and practice impartiality, both externally and internally. Participation must be voluntary, meaning all parties choose to engage freely and may withdraw if the process no longer works for them. Confidentiality is essential: what is shared in mediation stays private and generally cannot be used later in court. The process is structured, guided by the mediator to keep discussions focused, while also being open-ended and adaptable to meet the changing needs and dynamics of the participants. Underlying all of this is self-determination: the parties retain control over decisions, make informed and uncoerced choices about outcomes, and remain architects of their own agreement.
